Freeman Mazda is a disgrace.*They do not care a...
A Mazda customer review by GetHuman user ~Mazda sucks from November 27th, 2017
Background on ~Mazda sucks's case
GetHuman: ~Mazda sucks - can you tell our other Mazda customers when your case took place?
~Mazda sucks: Yup. It was afternoon, on November 22nd.
GetHuman: Did you reach out to Mazda, and if so, how?
GetHuman: And which of these common Mazda customer issues best describes the reason you wanted to talk to them?
(Shows ~Mazda sucks a list of common Mazda problems)
~Mazda sucks: "Returns" was why I was trying to call.
~Mazda sucks's review of Mazda customer service
GetHuman: So how would you sum up your experience for GetHuman's Mazda customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mazda sucks: Freeman Mazda is a disgrace.*They do not care about their customers .*I purchased a car * month ago and my old car is still not paid off and no one cares
GetHuman: Let's quantify your experience contacting Mazda. On a scale of 1 to 5, how easy is it go get help on a Mazda problem?
~Mazda sucks: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mazda sucks: I'd give them a one out of five on communication.
GetHuman: And what about Mazda's ability to quickly and effectively address your problem?
~Mazda sucks: For that I would say three out of five.
GetHuman: And finally- any advice for other Mazda customers?
~Mazda sucks: Call them early in the day or late. Don't forget any personal or account information you might need for Mazda to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mazda sucks taken from his Mazda customer service problem that occurred on November 22nd, 2017.