Megabus: Now they only oeprate until *pm on Sunday.*I ha...

A Megabus customer review by GetHuman user GetHuman-43310 from November 17th, 2017

Background on GetHuman-43310's case

GetHuman: GetHuman-43310 - can you tell our other Megabus customers when your case took place?
GetHuman-43310: Yes I can. It was late at night, on November 7th.
GetHuman: Did you reach out to Megabus, and if so, how?
GetHuman-43310: I used the 877-462-6342 number I found for on the GetHuman Megabus customer phone number page I was on: Megabus Customer Service Phone Number
GetHuman: And which of these common Megabus customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43310 a list of common Megabus problems)
GetHuman-43310: "Complaint" was why I was trying to call.

GetHuman-43310's review of Megabus customer service

GetHuman: So how would you sum up your experience for GetHuman's Megabus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43310: Now they only oeprate until *pm on Sunday.*I have an elderly friend I sent from Knoxville to Atlanta, left at *:**pm and at *pm the bus hadn't arrived. They have NO tracking system, no communication and cut the phones off at *pm.
GetHuman: Let's quantify your experience contacting Megabus. On a scale of 1 to 5, how easy is it go get help on a Megabus problem?
GetHuman-43310: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43310: I'd give them a two out of five on communication.
GetHuman: And what about Megabus's ability to quickly and effectively address your problem?
GetHuman-43310: For that I would say three out of five.
GetHuman: And finally- any advice for other Megabus customers?
GetHuman-43310: Call them early in the day or late. Don't forget any personal or account information you might need for Megabus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43310 taken from his Megabus customer service problem that occurred on November 7th, 2017.

Megabus

2.08 of 5 stars | 229 reviews
Megabus ReviewsMegabus's Phone NumberAll Megabus contact info

GetHuman-43310's Megabus Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Megabus, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Megabus in any way.

More Megabus Reviews

There is no human to talk to, just a recording telling you that t...PLEASE AVOID TAKING MEGABUS! I know it's cheap and can actually s...The several people I spoke with were unable (or unwilling) to ans...DONT TRAVEL IN MEGABUS, THEY ARE VERY UNPROFESSIONAL, TODAY THEY...I called mega bus to confirm the SIZE limitation of carryon lugga...I purchased a ticket yesterday coming from a funeral that morning...** midnight bus driver was rude and inconsiderate upon advising r...
Was this page helpful?YesNeeds work
Sharing is what powers GetHuman's free customer service contact information and tools. You can help!