Merrill Lynch Edge: these guys are impossible to deal with trying...
A Merrill Lynch Edge customer review by GetHuman user GetHuman-286891 from November 27th, 2017
Background on GetHuman-286891's case
GetHuman: GetHuman-286891 - can you tell our other Merrill Lynch Edge customers when your case took place?
GetHuman-286891: Sure. It was morning, on November 25th.
GetHuman: Did you reach out to Merrill Lynch Edge, and if so, how?
GetHuman: And which of these common Merrill Lynch Edge customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-286891 a list of common Merrill Lynch Edge problems)
GetHuman-286891: "Get financial advice" was why I was trying to call.
GetHuman-286891's review of Merrill Lynch Edge customer service
GetHuman: So how would you sum up your experience for GetHuman's Merrill Lynch Edge customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-286891: these guys are impossible to deal with trying to send international wire to relative and they refuse without valid reason threaten to close my account and mail check for funds and stock held there arrogant manager who went on days off without providing another contact to work with very unprofessional and flippant attitude nj office ***** bad
GetHuman: Let's quantify your experience contacting Merrill Lynch Edge. On a scale of 1 to 5, how easy is it go get help on a Merrill Lynch Edge problem?
GetHuman-286891: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-286891: I'd give them a five out of five on communication.
GetHuman: And what about Merrill Lynch Edge's ability to quickly and effectively address your problem?
GetHuman-286891: For that I would say five out of five.
GetHuman: And finally- any advice for other Merrill Lynch Edge customers?
GetHuman-286891: Call them early in the day or late. Don't forget any personal or account information you might need for Merrill Lynch Edge to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-286891 taken from his Merrill Lynch Edge customer service problem that occurred on November 25th, 2017.