Microsoft - Tech Support: All I can say is that it's a good thing it's a...

A Microsoft - Tech Support customer review by GetHuman user ~Grammy from November 21st, 2017

Background on ~Grammy's case

GetHuman: ~Grammy - can you tell our other Microsoft - Tech Support customers when your case took place?
~Grammy: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
~Grammy: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
(Shows ~Grammy a list of common Microsoft - Tech Support problems)
~Grammy: "Technical Support" was why I was trying to call.

~Grammy's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Grammy: All I can say is that it's a good thing it's a chat line online typing back and forth because when you speak to them over the phone they are impossible to understand! I was up until after midnight yesterday and I'm still having the same problem. They said I need to speak to a Tech *. Maybe Bill Gates could give me a call and guide me through this mess! When you are forced to have this operating system in any PC that you buy, I would think they make enough money to afford quality customer service in the UNITED STATES!
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
~Grammy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Grammy: I'd give them a four out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
~Grammy: For that I would say three out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
~Grammy: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Grammy taken from his Microsoft - Tech Support customer service problem that occurred on November 13th, 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews

~Grammy's Microsoft - Tech Support Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
3 out of 5 stars

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