Microsoft - Tech Support: I got downloaded Windows ** thru your customer...

A Microsoft - Tech Support customer review by GetHuman user GetHuman-rampa from December 1st, 2017

Background on GetHuman-rampa's case

GetHuman: GetHuman-rampa - can you tell our other Microsoft - Tech Support customers when your case took place?
GetHuman-rampa: Yeah. It was afternoon, on November 29th.
GetHuman: Did you reach out to Microsoft - Tech Support, and if so, how?
GetHuman-rampa: I used the 877-696-7786 number I found for on the GetHuman Microsoft - Tech Support customer phone number page I was on: Microsoft - Tech Support Customer Service Phone Number
GetHuman: And which of these common Microsoft - Tech Support customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-rampa a list of common Microsoft - Tech Support problems
GetHuman-rampa: "Refund or Suspicious Charges" was why I was trying to call.

GetHuman-rampa's review of Microsoft - Tech Support customer service

GetHuman: So how would you sum up your experience for GetHuman's Microsoft - Tech Support customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rampa: I got downloaded Windows ** thru your customer service rep week ago. I find there some glitches whic
GetHuman: Can you tell the rest of us a bit more from what happened on 11/29/17?
GetHuman-rampa: Which hamper my working.
GetHuman: Let's quantify your experience contacting Microsoft - Tech Support. On a scale of 1 to 5, how easy is it go get help on a Microsoft - Tech Support problem?
GetHuman-rampa: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rampa: I'd give them a five out of five on communication.
GetHuman: And what about Microsoft - Tech Support's ability to quickly and effectively address your problem?
GetHuman-rampa: For that I would say two out of five.
GetHuman: And finally- any advice for other Microsoft - Tech Support customers?
GetHuman-rampa: Call them early in the day or late. Don't forget any personal or account information you might need for Microsoft - Tech Support to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rampa taken from his Microsoft - Tech Support customer service problem that occurred on November 29th, 2017.

Microsoft - Tech Support

2.20 of 5 stars | 301 reviews
Microsoft - Tech Support ReviewsMicrosoft - Tech Support's Phone NumberAll Microsoft - Tech Support contact infoGeneral Microsoft - Tech Support customer service info
GetHuman-rampa's Microsoft - Tech Support Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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