O'Charley's, Inc.: I well never ever go to O'charley's again.. I j...
A O'Charley's, Inc. customer review by GetHuman user ~travis from November 15th, 2017
Background on ~travis's case
GetHuman: ~travis - can you tell our other O'Charley's, Inc. customers when your case took place?
~travis: Yeah. It was middle of the night, on November 7th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~travis a list of common O'Charley's, Inc. problems)
~travis: "Delivery problem" was why I was trying to call.
~travis's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~travis: I well never ever go to O'charley's again.. I just wanted to treat my girl to something nice and as soon as we got in the bartender was so disrespectful we left. So i call the manager and told him about it.. John GM of the O'charley's in Bartlett in Memphis TN.. he told me and my girlfriend that he is so sorry about that and that he well set us up with some VIP cards for ten dollars off both of ours next meals.. I've been waiting for * month in a half for them and still have yet to receive... Apple Bee's is so much better
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
~travis: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~travis: I'd give them a one out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
~travis: For that I would say three out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
~travis: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~travis taken from his O'Charley's, Inc. customer service problem that occurred on November 7th, 2017.