O'Charley's, Inc.: ordered to go..ordered chicken tenders*chips..g...
A O'Charley's, Inc. customer review by GetHuman user GetHuman-225438 from November 15th, 2017
Background on GetHuman-225438's case
GetHuman: GetHuman-225438 - can you tell our other O'Charley's, Inc. customers when your case took place?
GetHuman-225438: Yup. It was morning, on November 6th.
GetHuman: Did you reach out to O'Charley's, Inc., and if so, how?
GetHuman: And which of these common O'Charley's, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-225438 a list of common O'Charley's, Inc. problems)
GetHuman-225438: "Cancel a reservation" was why I was trying to call.
GetHuman-225438's review of O'Charley's, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's O'Charley's, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-225438: ordered to go..ordered chicken tenders*chips..got home..the chicken was nearly BURNED..the chips were over cooked as well..nearly burned..looked as thought I had gotten the "*bottom of the bag"*..thinkin' they are cooked at O'Charley's..they were stale..maybe left over from lunch*or the day before..the whole thing was pathetic..threw it out to the birds..they do not mind if it is burned..the waitress would never have delivered this to a table..I had a gift card..never again..
GetHuman: Let's quantify your experience contacting O'Charley's, Inc.. On a scale of 1 to 5, how easy is it go get help on a O'Charley's, Inc. problem?
GetHuman-225438: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-225438: I'd give them a two out of five on communication.
GetHuman: And what about O'Charley's, Inc.'s ability to quickly and effectively address your problem?
GetHuman-225438: For that I would say three out of five.
GetHuman: And finally- any advice for other O'Charley's, Inc. customers?
GetHuman-225438: Call them early in the day or late. Don't forget any personal or account information you might need for O'Charley's, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-225438 taken from his O'Charley's, Inc. customer service problem that occurred on November 6th, 2017.