Office Depot Corporate Office: Answered immediately and put me through to a Cu...
A Office Depot Corporate Office customer review by GetHuman user ~Debbs from November 20th, 2017
Background on ~Debbs's case
GetHuman: ~Debbs - can you tell our other Office Depot Corporate Office customers when your case took place?
~Debbs: Yup. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Office Depot Corporate Office, and if so, how?
GetHuman: And which of these common Office Depot Corporate Office customer issues best describes the reason you wanted to talk to them?
(Shows ~Debbs a list of common Office Depot Corporate Office problems)
~Debbs: "Discount missing" was why I was trying to call.
~Debbs's review of Office Depot Corporate Office customer service
GetHuman: So how would you sum up your experience for GetHuman's Office Depot Corporate Office customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Debbs: Answered immediately and put me through to a Cust Serv person who was apparently very busy dealing with complaints! I waited for her. She took all the details, very sympathetic, promised $** "apology" gift card but I had the sense my complaint would be filed and nothing would happen. Still, if enough people call, they must take notice of trends and sooner or later address them.
GetHuman: Let's quantify your experience contacting Office Depot Corporate Office. On a scale of 1 to 5, how easy is it go get help on a Office Depot Corporate Office problem?
~Debbs: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Debbs: I'd give them a one out of five on communication.
GetHuman: And what about Office Depot Corporate Office's ability to quickly and effectively address your problem?
~Debbs: For that I would say two out of five.
GetHuman: And finally- any advice for other Office Depot Corporate Office customers?
~Debbs: Call them early in the day or late. Don't forget any personal or account information you might need for Office Depot Corporate Office to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Debbs taken from his Office Depot Corporate Office customer service problem that occurred on November 16th, 2017.