OneWayFurniture.com: Even though I called during confirmed business...
A OneWayFurniture.com customer review by GetHuman user ~Steverino from November 17th, 2017
Background on ~Steverino's case
GetHuman: ~Steverino - can you tell our other OneWayFurniture.com customers when your case took place?
~Steverino: Yeah. It was morning, on November 13th.
GetHuman: Did you reach out to OneWayFurniture.com, and if so, how?
GetHuman: And which of these common OneWayFurniture.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Steverino a list of common OneWayFurniture.com problems)
~Steverino: "Make a purchase" was why I was trying to call.
~Steverino's review of OneWayFurniture.com customer service
GetHuman: So how would you sum up your experience for GetHuman's OneWayFurniture.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Steverino: Even though I called during confirmed business hours - I got a recording saying that 'no one was there to take my call'. I'm very worried about the integrity of this company which had already cashed my check but doesn't communicate by phone or email.
GetHuman: Let's quantify your experience contacting OneWayFurniture.com. On a scale of 1 to 5, how easy is it go get help on a OneWayFurniture.com problem?
~Steverino: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Steverino: I'd give them a one out of five on communication.
GetHuman: And what about OneWayFurniture.com's ability to quickly and effectively address your problem?
~Steverino: For that I would say four out of five.
GetHuman: And finally- any advice for other OneWayFurniture.com customers?
~Steverino: Call them early in the day or late. Don't forget any personal or account information you might need for OneWayFurniture.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Steverino taken from his OneWayFurniture.com customer service problem that occurred on November 13th, 2017.