OneWayFurniture.com: Sat on hold thinking I was in a queue but then...

A OneWayFurniture.com customer review by GetHuman user ~Steverino from November 17th, 2017

Background on ~Steverino's case

GetHuman: ~Steverino - can you tell our other OneWayFurniture.com customers when your case took place?
~Steverino: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to OneWayFurniture.com, and if so, how?
~Steverino: I used the 800-789-1995 number I found for on the GetHuman OneWayFurniture.com customer phone number page I was on: OneWayFurniture.com Customer Service Phone Number
GetHuman: And which of these common OneWayFurniture.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Steverino a list of common OneWayFurniture.com problems)
~Steverino: "Make a purchase" was why I was trying to call.

~Steverino's review of OneWayFurniture.com customer service

GetHuman: So how would you sum up your experience for GetHuman's OneWayFurniture.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Steverino: Sat on hold thinking I was in a queue but then a recording comes on to say no on is available to take the call. At least OneWay has not cashed my check as I had mis-stated in my previous comment.
GetHuman: Let's quantify your experience contacting OneWayFurniture.com. On a scale of 1 to 5, how easy is it go get help on a OneWayFurniture.com problem?
~Steverino: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Steverino: I'd give them a one out of five on communication.
GetHuman: And what about OneWayFurniture.com's ability to quickly and effectively address your problem?
~Steverino: For that I would say four out of five.
GetHuman: And finally- any advice for other OneWayFurniture.com customers?
~Steverino: Call them early in the day or late. Don't forget any personal or account information you might need for OneWayFurniture.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Steverino taken from his OneWayFurniture.com customer service problem that occurred on November 14th, 2017.

OneWayFurniture.com

1.11 of 5 stars | 2 reviews

~Steverino's OneWayFurniture.com Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like OneWayFurniture.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with OneWayFurniture.com in any way.

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