Opodo: I had to hang up after ** minutes. I tried call...

A Opodo customer review by GetHuman user ~Really Pissed Off from November 28th, 2017

Background on ~Really Pissed Off's case

GetHuman: ~Really Pissed Off - can you tell our other Opodo customers when your case took place?
~Really Pissed Off: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Opodo, and if so, how?
~Really Pissed Off: I used the 011 44 20 7660 8892 number I found for on the GetHuman Opodo customer phone number page I was on: Opodo Customer Service Phone Number
GetHuman: And which of these common Opodo customer issues best describes the reason you wanted to talk to them?
(Shows ~Really Pissed Off a list of common Opodo problems)
~Really Pissed Off: "Missing item" was why I was trying to call.

~Really Pissed Off's review of Opodo customer service

GetHuman: So how would you sum up your experience for GetHuman's Opodo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Really Pissed Off: I had to hang up after ** minutes. I tried calling airline they wont help. On the second time on ***** *** *** at ** minutes and still holding. STAY AWAY FROM THIS NIGHTMARE OF A COMPANY!
GetHuman: Let's quantify your experience contacting Opodo. On a scale of 1 to 5, how easy is it go get help on a Opodo problem?
~Really Pissed Off: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Really Pissed Off: I'd give them a four out of five on communication.
GetHuman: And what about Opodo's ability to quickly and effectively address your problem?
~Really Pissed Off: For that I would say five out of five.
GetHuman: And finally- any advice for other Opodo customers?
~Really Pissed Off: Call them early in the day or late. Don't forget any personal or account information you might need for Opodo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Really Pissed Off taken from his Opodo customer service problem that occurred on November 22nd, 2017.

Opodo

1.75 of 5 stars | 25 reviews

~Really Pissed Off's Opodo Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Opodo, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Opodo in any way.

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