Oral B Toothbrush: Excellent service. Explained difference between...
A Oral B Toothbrush customer review by GetHuman user ~Nancy from November 24th, 2017
Background on ~Nancy's case
GetHuman: ~Nancy - can you tell our other Oral B Toothbrush customers when your case took place?
~Nancy: Yeah. It was morning, on November 19th.
GetHuman: Did you reach out to Oral B Toothbrush, and if so, how?
GetHuman: And which of these common Oral B Toothbrush customer issues best describes the reason you wanted to talk to them?
(Shows ~Nancy a list of common Oral B Toothbrush problems)
~Nancy: "Warranty claim" was why I was trying to call.
~Nancy's review of Oral B Toothbrush customer service
GetHuman: So how would you sum up your experience for GetHuman's Oral B Toothbrush customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nancy: Excellent service. Explained difference between **** and **** Professional brushes very clearly. Best tech call I've ever experienced.
GetHuman: Let's quantify your experience contacting Oral B Toothbrush. On a scale of 1 to 5, how easy is it go get help on a Oral B Toothbrush problem?
~Nancy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nancy: I'd give them a five out of five on communication.
GetHuman: And what about Oral B Toothbrush's ability to quickly and effectively address your problem?
~Nancy: For that I would say four out of five.
GetHuman: And finally- any advice for other Oral B Toothbrush customers?
~Nancy: Call them early in the day or late. Don't forget any personal or account information you might need for Oral B Toothbrush to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nancy taken from his Oral B Toothbrush customer service problem that occurred on November 19th, 2017.