Oral B Toothbrush: I have a Hummingbird Flosser, it stopped workin...
A Oral B Toothbrush customer review by GetHuman user ~TR Holt from November 26th, 2017
Background on ~TR Holt's case
GetHuman: ~TR Holt - can you tell our other Oral B Toothbrush customers when your case took place?
~TR Holt: Yes I can. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Oral B Toothbrush, and if so, how?
GetHuman: And which of these common Oral B Toothbrush customer issues best describes the reason you wanted to talk to them?
(Shows ~TR Holt a list of common Oral B Toothbrush problems)
~TR Holt: "Warranty claim" was why I was trying to call.
~TR Holt's review of Oral B Toothbrush customer service
GetHuman: So how would you sum up your experience for GetHuman's Oral B Toothbrush customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TR Holt: I have a Hummingbird Flosser, it stopped working. The lady I talked to said there was nothing OralB could do. Told me several time she could pass on my information, but NEVER asked me my name or any other of my information. NOT pleased!
GetHuman: Let's quantify your experience contacting Oral B Toothbrush. On a scale of 1 to 5, how easy is it go get help on a Oral B Toothbrush problem?
~TR Holt: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TR Holt: I'd give them a three out of five on communication.
GetHuman: And what about Oral B Toothbrush's ability to quickly and effectively address your problem?
~TR Holt: For that I would say four out of five.
GetHuman: And finally- any advice for other Oral B Toothbrush customers?
~TR Holt: Call them early in the day or late. Don't forget any personal or account information you might need for Oral B Toothbrush to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TR Holt taken from his Oral B Toothbrush customer service problem that occurred on November 21st, 2017.