Oral B Toothbrush: They picked up quickly, listened to my problem...
A Oral B Toothbrush customer review by GetHuman user GetHuman-43928 from November 22nd, 2017
Background on GetHuman-43928's case
GetHuman: GetHuman-43928 - can you tell our other Oral B Toothbrush customers when your case took place?
GetHuman-43928: Yup. It was late at night, on November 16th.
GetHuman: Did you reach out to Oral B Toothbrush, and if so, how?
GetHuman: And which of these common Oral B Toothbrush customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-43928 a list of common Oral B Toothbrush problems)
GetHuman-43928: "Warranty claim" was why I was trying to call.
GetHuman-43928's review of Oral B Toothbrush customer service
GetHuman: So how would you sum up your experience for GetHuman's Oral B Toothbrush customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-43928: They picked up quickly, listened to my problem, helped me to find the model*, put me on hold! (not long) and came back with the answer. Worked like a charm!
GetHuman: Let's quantify your experience contacting Oral B Toothbrush. On a scale of 1 to 5, how easy is it go get help on a Oral B Toothbrush problem?
GetHuman-43928: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-43928: I'd give them a one out of five on communication.
GetHuman: And what about Oral B Toothbrush's ability to quickly and effectively address your problem?
GetHuman-43928: For that I would say two out of five.
GetHuman: And finally- any advice for other Oral B Toothbrush customers?
GetHuman-43928: Call them early in the day or late. Don't forget any personal or account information you might need for Oral B Toothbrush to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-43928 taken from his Oral B Toothbrush customer service problem that occurred on November 16th, 2017.