Orange: No problems. Issues resolved. The lady talked i...
A Orange customer review by GetHuman user ~Michael Baim from October 29th, 2017
Background on ~Michael Baim 's case
GetHuman: ~Michael Baim - can you tell our other Orange customers when your case took place?
~Michael Baim : Yeah. It was middle of the night, on October 22nd.
GetHuman: Did you reach out to Orange, and if so, how?
GetHuman: And which of these common Orange customer issues best describes the reason you wanted to talk to them?
(Shows ~Michael Baim a list of common Orange problems)
~Michael Baim : "Lower my bill" was why I was trying to call.
~Michael Baim 's review of Orange customer service
GetHuman: So how would you sum up your experience for GetHuman's Orange customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Michael Baim : No problems. Issues resolved. The lady talked in language I understood and was patient when I might not have fully understood her replies.
GetHuman: Let's quantify your experience contacting Orange. On a scale of 1 to 5, how easy is it go get help on a Orange problem?
~Michael Baim : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Michael Baim : I'd give them a five out of five on communication.
GetHuman: And what about Orange's ability to quickly and effectively address your problem?
~Michael Baim : For that I would say five out of five.
GetHuman: And finally- any advice for other Orange customers?
~Michael Baim : Call them early in the day or late. Don't forget any personal or account information you might need for Orange to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Michael Baim taken from his Orange customer service problem that occurred on October 22nd, 2017.