Oregon Department of Revenue: I NEEDED info to fiie for a credit but didn't k...
A Oregon Department of Revenue customer review by GetHuman user ~frustrated with system from November 27th, 2017
Background on ~frustrated with system's case
GetHuman: ~frustrated with system - can you tell our other Oregon Department of Revenue customers when your case took place?
~frustrated with system: Yeah. It was afternoon, on November 24th.
GetHuman: Did you reach out to Oregon Department of Revenue, and if so, how?
GetHuman: And which of these common Oregon Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~frustrated with system a list of common Oregon Department of Revenue problems)
~frustrated with system: "None of those really matches why I wanted to call Oregon Department of Revenue that day." was why I was trying to call.
~frustrated with system's review of Oregon Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Oregon Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~frustrated with system: I NEEDED info to fiie for a credit but didn't know how to fill in the form **, line **. Everyone told me to ask my tax preparer but that is ME! I did discover that one of those people did have info I needed to complete this form.
GetHuman: Let's quantify your experience contacting Oregon Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Oregon Department of Revenue problem?
~frustrated with system: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~frustrated with system: I'd give them a four out of five on communication.
GetHuman: And what about Oregon Department of Revenue's ability to quickly and effectively address your problem?
~frustrated with system: For that I would say five out of five.
GetHuman: And finally- any advice for other Oregon Department of Revenue customers?
~frustrated with system: Call them early in the day or late. Don't forget any personal or account information you might need for Oregon Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~frustrated with system taken from his Oregon Department of Revenue customer service problem that occurred on November 24th, 2017.