Oregon Department of Revenue: The agent was helpful but they only open...
A Oregon Department of Revenue customer review by GetHuman user ~LO-Carl from November 21st, 2017
Background on ~LO-Carl's case
GetHuman: ~LO-Carl - can you tell our other Oregon Department of Revenue customers when your case took place?
~LO-Carl: Yes. It was evening, on November 16th.
GetHuman: Did you reach out to Oregon Department of Revenue, and if so, how?
GetHuman: And which of these common Oregon Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~LO-Carl a list of common Oregon Department of Revenue problems)
~LO-Carl: "None of those really matches why I wanted to call Oregon Department of Revenue that day." was why I was trying to call.
~LO-Carl's review of Oregon Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Oregon Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~LO-Carl: The agent was helpful but they only open **,*** pieces of mail per day(!!!) So they can not verify that they received my est. tax and income tax pmt. due.mailed * weeks ago. It could take over ** days to see it deposited.
GetHuman: Let's quantify your experience contacting Oregon Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Oregon Department of Revenue problem?
~LO-Carl: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~LO-Carl: I'd give them a two out of five on communication.
GetHuman: And what about Oregon Department of Revenue's ability to quickly and effectively address your problem?
~LO-Carl: For that I would say three out of five.
GetHuman: And finally- any advice for other Oregon Department of Revenue customers?
~LO-Carl: Call them early in the day or late. Don't forget any personal or account information you might need for Oregon Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~LO-Carl taken from his Oregon Department of Revenue customer service problem that occurred on November 16th, 2017.