Oregon Department of Revenue: This * is not for Income or Business tax, but...
A Oregon Department of Revenue customer review by GetHuman user ~AZtaxLady from November 26th, 2017
Background on ~AZtaxLady's case
GetHuman: ~AZtaxLady - can you tell our other Oregon Department of Revenue customers when your case took place?
~AZtaxLady: Yeah. It was late at night, on November 18th.
GetHuman: Did you reach out to Oregon Department of Revenue, and if so, how?
GetHuman: And which of these common Oregon Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~AZtaxLady a list of common Oregon Department of Revenue problems)
~AZtaxLady: "None of those really matches why I wanted to call Oregon Department of Revenue that day." was why I was trying to call.
~AZtaxLady's review of Oregon Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's Oregon Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~AZtaxLady: This * is not for Income or Business tax, but "Other Taxes". They get a fraction of the incoming calls and still have limited access to info you may need. (I needed a fax *, and was cheerfully helped by the employee who picked up on the *nd ring!)GETHUMAN is going on my "Favorites" bar right NOW!
GetHuman: Let's quantify your experience contacting Oregon Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a Oregon Department of Revenue problem?
~AZtaxLady: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~AZtaxLady: I'd give them a two out of five on communication.
GetHuman: And what about Oregon Department of Revenue's ability to quickly and effectively address your problem?
~AZtaxLady: For that I would say three out of five.
GetHuman: And finally- any advice for other Oregon Department of Revenue customers?
~AZtaxLady: Call them early in the day or late. Don't forget any personal or account information you might need for Oregon Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~AZtaxLady taken from his Oregon Department of Revenue customer service problem that occurred on November 18th, 2017.