Panda Express: Food poisoning
A Panda Express customer review by GetHuman user GetHuman-kbam from December 7th, 2017
Background on GetHuman-kbam's case
GetHuman: GetHuman-kbam - can you tell our other Panda Express customers when your case took place?
GetHuman-kbam: Yes I can. It was evening, on December 3rd.
GetHuman: Did you reach out to Panda Express, and if so, how?
GetHuman: And which of these common Panda Express customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-kbam a list of common Panda Express problems)
GetHuman-kbam: "Overcharge/Strange charge" was why I was trying to call.
GetHuman-kbam's review of Panda Express customer service
GetHuman: So how would you sum up your experience for GetHuman's Panda Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-kbam: Food poisoning
GetHuman: Can you tell the rest of us a bit more from what happened on 12/03/17?
GetHuman-kbam: I came to Panda Express Saturday night I got the family feast and my family got food poisoning. Panda Express would serve spoiled food to their customers?my ENTIRE family is sick. I don't know if the workers at the time just didn't want to make new chicken or What but this is horrible and I want some kind of compensation give me a gift card or something, I love Panda Express the food tastes amazing but you did make my entire family sick and I at least deserve a free meal, tnx
GetHuman: Let's quantify your experience contacting Panda Express. On a scale of 1 to 5, how easy is it go get help on a Panda Express problem?
GetHuman-kbam: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-kbam: I'd give them a five out of five on communication.
GetHuman: And what about Panda Express's ability to quickly and effectively address your problem?
GetHuman-kbam: For that I would say four out of five.
GetHuman: And finally- any advice for other Panda Express customers?
GetHuman-kbam: Call them early in the day or late. Don't forget any personal or account information you might need for Panda Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-kbam taken from his Panda Express customer service problem that occurred on December 3rd, 2017.