Panda Express: I've never had such bad service at any panda lo...
A Panda Express customer review by GetHuman user ~Nopanda from November 24th, 2017
Background on ~Nopanda's case
GetHuman: ~Nopanda - can you tell our other Panda Express customers when your case took place?
~Nopanda: Yup. It was evening, on November 18th.
GetHuman: Did you reach out to Panda Express, and if so, how?
GetHuman: And which of these common Panda Express customer issues best describes the reason you wanted to talk to them?
(Shows ~Nopanda a list of common Panda Express problems)
~Nopanda: "Cancel a reservation" was why I was trying to call.
~Nopanda's review of Panda Express customer service
GetHuman: So how would you sum up your experience for GetHuman's Panda Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Nopanda: I've never had such bad service at any panda location. I work in the Sherman oaks area and I'm usually in the mall for lunch. Your manager Adam at the Sherman oaks location was very rude. I had asked him if it was possible to place a little more food on my plate cause I usually eat in this mall and most of the time it could be one of my choice to have for lunch. After iI refused the meal he gave them customer next to me a look like, what a cheap guy. I will no longer be eating at this panda and Ithink your customer service could be better.
GetHuman: Let's quantify your experience contacting Panda Express. On a scale of 1 to 5, how easy is it go get help on a Panda Express problem?
~Nopanda: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Nopanda: I'd give them a two out of five on communication.
GetHuman: And what about Panda Express's ability to quickly and effectively address your problem?
~Nopanda: For that I would say five out of five.
GetHuman: And finally- any advice for other Panda Express customers?
~Nopanda: Call them early in the day or late. Don't forget any personal or account information you might need for Panda Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Nopanda taken from his Panda Express customer service problem that occurred on November 18th, 2017.