Panda Express: Goes to voice mailbox immediately. Does not tel...
A Panda Express customer review by GetHuman user ~Duffnick from November 20th, 2017
Background on ~Duffnick's case
GetHuman: ~Duffnick - can you tell our other Panda Express customers when your case took place?
~Duffnick: Yup. It was morning, on November 11th.
GetHuman: Did you reach out to Panda Express, and if so, how?
GetHuman: And which of these common Panda Express customer issues best describes the reason you wanted to talk to them?
(Shows ~Duffnick a list of common Panda Express problems)
~Duffnick: "Cancel a reservation" was why I was trying to call.
~Duffnick's review of Panda Express customer service
GetHuman: So how would you sum up your experience for GetHuman's Panda Express customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Duffnick: Goes to voice mailbox immediately. Does not tell you what information to leave or whether they will call back or nothing. Worthless, like the service at their restaurants.
GetHuman: Let's quantify your experience contacting Panda Express. On a scale of 1 to 5, how easy is it go get help on a Panda Express problem?
~Duffnick: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Duffnick: I'd give them a five out of five on communication.
GetHuman: And what about Panda Express's ability to quickly and effectively address your problem?
~Duffnick: For that I would say five out of five.
GetHuman: And finally- any advice for other Panda Express customers?
~Duffnick: Call them early in the day or late. Don't forget any personal or account information you might need for Panda Express to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Duffnick taken from his Panda Express customer service problem that occurred on November 11th, 2017.