Payflex.com: This company gives you so much run around and i...
A Payflex.com customer review by GetHuman user ~empty pockets from November 15th, 2017
Background on ~empty pockets's case
GetHuman: ~empty pockets - can you tell our other Payflex.com customers when your case took place?
~empty pockets: Yes. It was morning, on November 8th.
GetHuman: Did you reach out to Payflex.com, and if so, how?
GetHuman: And which of these common Payflex.com customer issues best describes the reason you wanted to talk to them?
(Shows ~empty pockets a list of common Payflex.com problems)
~empty pockets: "Get insurance" was why I was trying to call.
~empty pockets's review of Payflex.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Payflex.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~empty pockets: This company gives you so much run around and is a nightmare to deal with. what a scam. So far I am filing legal complaints with different commission...insurance commission and the banking*investment commission. Right now looking into maybe starting a class action lawsuit. If anyone is interested I would like to hear your nightmare story.
GetHuman: Let's quantify your experience contacting Payflex.com. On a scale of 1 to 5, how easy is it go get help on a Payflex.com problem?
~empty pockets: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~empty pockets: I'd give them a five out of five on communication.
GetHuman: And what about Payflex.com's ability to quickly and effectively address your problem?
~empty pockets: For that I would say one out of five.
GetHuman: And finally- any advice for other Payflex.com customers?
~empty pockets: Call them early in the day or late. Don't forget any personal or account information you might need for Payflex.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~empty pockets taken from his Payflex.com customer service problem that occurred on November 8th, 2017.