Popeyes: SAW AD ON T V FOR SHRIMP BOX FOR $*.** LOOKED G...
A Popeyes customer review by GetHuman user ~JACK OTT from November 20th, 2017
Background on ~JACK OTT's case
GetHuman: ~JACK OTT - can you tell our other Popeyes customers when your case took place?
~JACK OTT: Yes I can. It was morning, on November 18th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows ~JACK OTT a list of common Popeyes problems)
~JACK OTT: "Overcharge/Strange charge" was why I was trying to call.
~JACK OTT's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~JACK OTT: SAW AD ON T V FOR SHRIMP BOX FOR $*.** LOOKED GOOD SO DECIDED TO GO BY AND TRY ONE, CLERK SAID NEVER HEARD OF IT AND THE BOX THEY HAD WAS $*.**, JUST TOLD HER WOULD NOT BE BACK TO THEIR NEW STORE !!!!!!!!
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
~JACK OTT: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~JACK OTT: I'd give them a two out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
~JACK OTT: For that I would say five out of five.
GetHuman: And finally- any advice for other Popeyes customers?
~JACK OTT: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~JACK OTT taken from his Popeyes customer service problem that occurred on November 18th, 2017.