Popeyes: This is my *rd attempt with no answer once I hi...
A Popeyes customer review by GetHuman user ~Jeff Vienne from November 20th, 2017
Background on ~Jeff Vienne's case
GetHuman: ~Jeff Vienne - can you tell our other Popeyes customers when your case took place?
~Jeff Vienne: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows ~Jeff Vienne a list of common Popeyes problems)
~Jeff Vienne: "Cancel a reservation" was why I was trying to call.
~Jeff Vienne's review of Popeyes customer service
GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Jeff Vienne: This is my *rd attempt with no answer once I hit ** for customer service. Now I know why their restaurants **** because it starts from the home office
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
~Jeff Vienne: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Jeff Vienne: I'd give them a three out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
~Jeff Vienne: For that I would say two out of five.
GetHuman: And finally- any advice for other Popeyes customers?
~Jeff Vienne: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Jeff Vienne taken from his Popeyes customer service problem that occurred on November 15th, 2017.