Popeyes: my chicken was very cold and It had a a long pi...

A Popeyes customer review by GetHuman user GetHuman-213448 from November 19th, 2017

Background on GetHuman-213448's case

GetHuman: GetHuman-213448 - can you tell our other Popeyes customers when your case took place?
GetHuman-213448: Yup. It was morning, on November 14th.
GetHuman: Did you reach out to Popeyes, and if so, how?
GetHuman-213448: I used the 877-767-3937 number I found for on the GetHuman Popeyes customer phone number page I was on: Popeyes Customer Service Phone Number
GetHuman: And which of these common Popeyes customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-213448 a list of common Popeyes problems)
GetHuman-213448: "Cancel a reservation" was why I was trying to call.

GetHuman-213448's review of Popeyes customer service

GetHuman: So how would you sum up your experience for GetHuman's Popeyes customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-213448: my chicken was very cold and It had a a long piece of blonde hair on thre skinv and I gauged when I almost ate that nasty piece of chicken it gave me the chill I sewin u or give me three buckets of fried chicken
GetHuman: Let's quantify your experience contacting Popeyes. On a scale of 1 to 5, how easy is it go get help on a Popeyes problem?
GetHuman-213448: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-213448: I'd give them a five out of five on communication.
GetHuman: And what about Popeyes's ability to quickly and effectively address your problem?
GetHuman-213448: For that I would say four out of five.
GetHuman: And finally- any advice for other Popeyes customers?
GetHuman-213448: Call them early in the day or late. Don't forget any personal or account information you might need for Popeyes to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-213448 taken from his Popeyes customer service problem that occurred on November 14th, 2017.

Popeyes

2.57 of 5 stars | 43 reviews

GetHuman-213448's Popeyes Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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