Prudential - Annuity: Money taken from account and called the same da...

A Prudential - Annuity customer review by GetHuman user ~anonymous from November 23rd, 2017

Background on ~anonymous's case

GetHuman: ~anonymous - can you tell our other Prudential - Annuity customers when your case took place?
~anonymous: Yup. It was afternoon, on November 14th.
GetHuman: Did you reach out to Prudential - Annuity, and if so, how?
~anonymous: I used the 888-778-2888 number I found for on the GetHuman Prudential - Annuity customer phone number page I was on: Prudential - Annuity Customer Service Phone Number
GetHuman: And which of these common Prudential - Annuity customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Prudential - Annuity problems)
~anonymous: "Get financial advice" was why I was trying to call.

~anonymous's review of Prudential - Annuity customer service

GetHuman: So how would you sum up your experience for GetHuman's Prudential - Annuity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Money taken from account and called the same day to cancel and have money put back in the account and they refused. They are rude and refused to help in any way. This is one huge scam with terrible customer service and*or safisfaction. Run, don't walk, away from this company.
GetHuman: Let's quantify your experience contacting Prudential - Annuity. On a scale of 1 to 5, how easy is it go get help on a Prudential - Annuity problem?
~anonymous: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a one out of five on communication.
GetHuman: And what about Prudential - Annuity's ability to quickly and effectively address your problem?
~anonymous: For that I would say two out of five.
GetHuman: And finally- any advice for other Prudential - Annuity customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Annuity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Prudential - Annuity customer service problem that occurred on November 14th, 2017.

Prudential - Annuity

1.00 of 5 stars | 13 reviews

~anonymous's Prudential - Annuity Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
1 out of 5 stars

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