Prudential - Annuity: this was great service, tried to contact pruden...
A Prudential - Annuity customer review by GetHuman user ~bcgiants from November 14th, 2017
Background on ~bcgiants's case
GetHuman: ~bcgiants - can you tell our other Prudential - Annuity customers when your case took place?
~bcgiants: Yes. It was middle of the night, on November 13th.
GetHuman: Did you reach out to Prudential - Annuity, and if so, how?
GetHuman: And which of these common Prudential - Annuity customer issues best describes the reason you wanted to talk to them?
(Shows ~bcgiants a list of common Prudential - Annuity problems)
~bcgiants: "Get financial advice" was why I was trying to call.
~bcgiants's review of Prudential - Annuity customer service
GetHuman: So how would you sum up your experience for GetHuman's Prudential - Annuity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bcgiants: this was great service, tried to contact prudential on the weekend, wasn't able to complete transaction. used call back service on tuesday, called back within a minute, transaction completed in a minute. use the call back service, great stuff
GetHuman: Let's quantify your experience contacting Prudential - Annuity. On a scale of 1 to 5, how easy is it go get help on a Prudential - Annuity problem?
~bcgiants: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bcgiants: I'd give them a one out of five on communication.
GetHuman: And what about Prudential - Annuity's ability to quickly and effectively address your problem?
~bcgiants: For that I would say one out of five.
GetHuman: And finally- any advice for other Prudential - Annuity customers?
~bcgiants: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Annuity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bcgiants taken from his Prudential - Annuity customer service problem that occurred on November 13th, 2017.