Prudential - Annuity: They will call and bug a client for information...
A Prudential - Annuity customer review by GetHuman user GetHuman-169975 from November 10th, 2017
Background on GetHuman-169975's case
GetHuman: GetHuman-169975 - can you tell our other Prudential - Annuity customers when your case took place?
GetHuman-169975: Yes I can. It was morning, on November 7th.
GetHuman: Did you reach out to Prudential - Annuity, and if so, how?
GetHuman: And which of these common Prudential - Annuity customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-169975 a list of common Prudential - Annuity problems)
GetHuman-169975: "Get financial advice" was why I was trying to call.
GetHuman-169975's review of Prudential - Annuity customer service
GetHuman: So how would you sum up your experience for GetHuman's Prudential - Annuity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-169975: They will call and bug a client for information, but when you call them back to request specific information to provide the form they need, they can't give it to you. Can you say "caught in a never ending trap."
GetHuman: Let's quantify your experience contacting Prudential - Annuity. On a scale of 1 to 5, how easy is it go get help on a Prudential - Annuity problem?
GetHuman-169975: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-169975: I'd give them a four out of five on communication.
GetHuman: And what about Prudential - Annuity's ability to quickly and effectively address your problem?
GetHuman-169975: For that I would say three out of five.
GetHuman: And finally- any advice for other Prudential - Annuity customers?
GetHuman-169975: Call them early in the day or late. Don't forget any personal or account information you might need for Prudential - Annuity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-169975 taken from his Prudential - Annuity customer service problem that occurred on November 7th, 2017.