Republic Services, Inc.: About *** hour after I was disconnected yesterd...
A Republic Services, Inc. customer review by GetHuman user ~Dumbass Sinan Ozyol from November 6th, 2017
Background on ~Dumbass Sinan Ozyol's case
GetHuman: ~Dumbass Sinan Ozyol - can you tell our other Republic Services, Inc. customers when your case took place?
~Dumbass Sinan Ozyol: Sure. It was morning, on November 2nd.
GetHuman: Did you reach out to Republic Services, Inc., and if so, how?
GetHuman: And which of these common Republic Services, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Dumbass Sinan Ozyol a list of common Republic Services, Inc. problems)
~Dumbass Sinan Ozyol: "Transfer Service" was why I was trying to call.
~Dumbass Sinan Ozyol's review of Republic Services, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Services, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dumbass Sinan Ozyol: About *** hour after I was disconnected yesterday, Veronica did call me back to finish my call. She promised that the accounting department would work on my case, after various people strung me along for * months. I've concluded that all the customer service people do make an effort to be very nice, but they can't really do anything except answer billing questions and relay messages to other departments who may or may not care about resolving the issue.
GetHuman: Let's quantify your experience contacting Republic Services, Inc.. On a scale of 1 to 5, how easy is it go get help on a Republic Services, Inc. problem?
~Dumbass Sinan Ozyol: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dumbass Sinan Ozyol: I'd give them a four out of five on communication.
GetHuman: And what about Republic Services, Inc.'s ability to quickly and effectively address your problem?
~Dumbass Sinan Ozyol: For that I would say five out of five.
GetHuman: And finally- any advice for other Republic Services, Inc. customers?
~Dumbass Sinan Ozyol: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Services, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dumbass Sinan Ozyol taken from his Republic Services, Inc. customer service problem that occurred on November 2nd, 2017.