Republic Services, Inc.: Someone was supposed to call me back last Frida...
A Republic Services, Inc. customer review by GetHuman user ~Dumbass Sinan Ozyol from November 6th, 2017
Background on ~Dumbass Sinan Ozyol's case
GetHuman: ~Dumbass Sinan Ozyol - can you tell our other Republic Services, Inc. customers when your case took place?
~Dumbass Sinan Ozyol: Yes I can. It was middle of the night, on October 28th.
GetHuman: Did you reach out to Republic Services, Inc., and if so, how?
GetHuman: And which of these common Republic Services, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Dumbass Sinan Ozyol a list of common Republic Services, Inc. problems)
~Dumbass Sinan Ozyol: "Account Access" was why I was trying to call.
~Dumbass Sinan Ozyol's review of Republic Services, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Republic Services, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Dumbass Sinan Ozyol: Someone was supposed to call me back last Friday about the refund that was due to me, but no one ever did. I followed up today, and the customer service person, Veronica, put me on hold for * minutes then hung up on me. So now I have to call again and wait on hold. All this work just to get a refund check for money that they owe me.
GetHuman: Let's quantify your experience contacting Republic Services, Inc.. On a scale of 1 to 5, how easy is it go get help on a Republic Services, Inc. problem?
~Dumbass Sinan Ozyol: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Dumbass Sinan Ozyol: I'd give them a four out of five on communication.
GetHuman: And what about Republic Services, Inc.'s ability to quickly and effectively address your problem?
~Dumbass Sinan Ozyol: For that I would say five out of five.
GetHuman: And finally- any advice for other Republic Services, Inc. customers?
~Dumbass Sinan Ozyol: Call them early in the day or late. Don't forget any personal or account information you might need for Republic Services, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Dumbass Sinan Ozyol taken from his Republic Services, Inc. customer service problem that occurred on October 28th, 2017.