Rhapsody.com: The phone number you have for Rhapsody is sayin...

A Rhapsody.com customer review by GetHuman user GetHuman13758 from December 3rd, 2017

Background on GetHuman13758's case

GetHuman: GetHuman13758 - can you tell our other Rhapsody.com customers when your case took place?
GetHuman13758: Sure. It was afternoon, on November 27th.
GetHuman: Did you reach out to Rhapsody.com, and if so, how?
GetHuman13758: I used the 866-597-5505 number I found for on the GetHuman Rhapsody.com customer phone number page I was on: Rhapsody.com Customer Service Phone Number
GetHuman: And which of these common Rhapsody.com customer issues best describes the reason you wanted to talk to them?
Shows GetHuman13758 a list of common Rhapsody.com problems
GetHuman13758: "Setup service" was why I was trying to call.

GetHuman13758's review of Rhapsody.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Rhapsody.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman13758: The phone number you have for Rhapsody is saying my call can't be completed as dailed... PLEASE GIVE ME A WORKING PHONE NUMBER FOR RHAPSODY
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman13758: I paid for my subscription on June **,****. But today I'm getting a message saying my subscription has been interrupted for non payment..
GetHuman: Let's quantify your experience contacting Rhapsody.com. On a scale of 1 to 5, how easy is it go get help on a Rhapsody.com problem?
GetHuman13758: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman13758: I'd give them a four out of five on communication.
GetHuman: And what about Rhapsody.com's ability to quickly and effectively address your problem?
GetHuman13758: For that I would say one out of five.
GetHuman: And finally- any advice for other Rhapsody.com customers?
GetHuman13758: Call them early in the day or late. Don't forget any personal or account information you might need for Rhapsody.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman13758 taken from his Rhapsody.com customer service problem that occurred on November 27th, 2017.

Rhapsody.com

1.50 of 5 stars | 46 reviews
Rhapsody.com ReviewsRhapsody.com's Phone NumberAll Rhapsody.com contact infoGeneral Rhapsody.com customer service info
GetHuman13758's Rhapsody.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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