Rx Outreach: ** minutes of their music, then I took the opit...
A Rx Outreach customer review by GetHuman user ~Bob from November 16th, 2017
Background on ~Bob's case
GetHuman: ~Bob - can you tell our other Rx Outreach customers when your case took place?
~Bob: Sure. It was evening, on November 7th.
GetHuman: Did you reach out to Rx Outreach, and if so, how?
GetHuman: And which of these common Rx Outreach customer issues best describes the reason you wanted to talk to them?
(Shows ~Bob a list of common Rx Outreach problems)
~Bob: "Track order" was why I was trying to call.
~Bob's review of Rx Outreach customer service
GetHuman: So how would you sum up your experience for GetHuman's Rx Outreach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Bob: ** minutes of their music, then I took the opiton of trying to calling via web, and got the message that this feature was NO WORKING! After calling again the next day, I was told that the reason I kept getting automated phone calls was, their contact person forgot to "check" a box on her computer!!!
GetHuman: Let's quantify your experience contacting Rx Outreach. On a scale of 1 to 5, how easy is it go get help on a Rx Outreach problem?
~Bob: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Bob: I'd give them a one out of five on communication.
GetHuman: And what about Rx Outreach's ability to quickly and effectively address your problem?
~Bob: For that I would say two out of five.
GetHuman: And finally- any advice for other Rx Outreach customers?
~Bob: Call them early in the day or late. Don't forget any personal or account information you might need for Rx Outreach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Bob taken from his Rx Outreach customer service problem that occurred on November 7th, 2017.