Rx Outreach: you called ME & then put me on hold.*never did...
A Rx Outreach customer review by GetHuman user GetHuman-194364 from November 25th, 2017
Background on GetHuman-194364's case
GetHuman: GetHuman-194364 - can you tell our other Rx Outreach customers when your case took place?
GetHuman-194364: Yes. It was middle of the night, on November 23rd.
GetHuman: Did you reach out to Rx Outreach, and if so, how?
GetHuman: And which of these common Rx Outreach customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-194364 a list of common Rx Outreach problems)
GetHuman-194364: "Cancel order" was why I was trying to call.
GetHuman-194364's review of Rx Outreach customer service
GetHuman: So how would you sum up your experience for GetHuman's Rx Outreach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-194364: you called ME & then put me on hold.*never did business with anyone that did this. tried to call * times. put on hold. *never got through. PLEASE don't call customers & put them on hold.
GetHuman: Let's quantify your experience contacting Rx Outreach. On a scale of 1 to 5, how easy is it go get help on a Rx Outreach problem?
GetHuman-194364: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-194364: I'd give them a one out of five on communication.
GetHuman: And what about Rx Outreach's ability to quickly and effectively address your problem?
GetHuman-194364: For that I would say four out of five.
GetHuman: And finally- any advice for other Rx Outreach customers?
GetHuman-194364: Call them early in the day or late. Don't forget any personal or account information you might need for Rx Outreach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-194364 taken from his Rx Outreach customer service problem that occurred on November 23rd, 2017.