Rx Outreach: Never got through to a person,left several voic...
A Rx Outreach customer review by GetHuman user ~bbell from November 23rd, 2017
Background on ~bbell's case
GetHuman: ~bbell - can you tell our other Rx Outreach customers when your case took place?
~bbell: Yes. It was morning, on November 16th.
GetHuman: Did you reach out to Rx Outreach, and if so, how?
GetHuman: And which of these common Rx Outreach customer issues best describes the reason you wanted to talk to them?
(Shows ~bbell a list of common Rx Outreach problems)
~bbell: "Cancel order" was why I was trying to call.
~bbell's review of Rx Outreach customer service
GetHuman: So how would you sum up your experience for GetHuman's Rx Outreach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bbell: Never got through to a person,left several voice messages and will have to see. Tried return call and couldn't get it to work, got funky messages on my computer!I really need to find out if they can help me as I will be running out of my medication soon and need to know how to get help with my physician ordering*faxing, etc. Please contact with how to order rx i couldn't find info online. Thank you
GetHuman: Let's quantify your experience contacting Rx Outreach. On a scale of 1 to 5, how easy is it go get help on a Rx Outreach problem?
~bbell: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bbell: I'd give them a one out of five on communication.
GetHuman: And what about Rx Outreach's ability to quickly and effectively address your problem?
~bbell: For that I would say two out of five.
GetHuman: And finally- any advice for other Rx Outreach customers?
~bbell: Call them early in the day or late. Don't forget any personal or account information you might need for Rx Outreach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bbell taken from his Rx Outreach customer service problem that occurred on November 16th, 2017.