Rx Outreach: It has now been three weeks and my medicine the...
A Rx Outreach customer review by GetHuman user ~Anonymous from November 23rd, 2017
Background on ~Anonymous's case
GetHuman: ~Anonymous - can you tell our other Rx Outreach customers when your case took place?
~Anonymous: Yeah. It was afternoon, on November 13th.
GetHuman: Did you reach out to Rx Outreach, and if so, how?
GetHuman: And which of these common Rx Outreach customer issues best describes the reason you wanted to talk to them?
(Shows ~Anonymous a list of common Rx Outreach problems)
~Anonymous: "Complaint" was why I was trying to call.
~Anonymous's review of Rx Outreach customer service
GetHuman: So how would you sum up your experience for GetHuman's Rx Outreach customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Anonymous: It has now been three weeks and my medicine they said, is lost in the mail and they have to do an investigation which could take up to two weeks so they will not send it until this is done. I have already paid for it. What the heck is going on here? They're motto is "Serving God by Serving Others"
GetHuman: Let's quantify your experience contacting Rx Outreach. On a scale of 1 to 5, how easy is it go get help on a Rx Outreach problem?
~Anonymous: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Anonymous: I'd give them a four out of five on communication.
GetHuman: And what about Rx Outreach's ability to quickly and effectively address your problem?
~Anonymous: For that I would say one out of five.
GetHuman: And finally- any advice for other Rx Outreach customers?
~Anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Rx Outreach to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Anonymous taken from his Rx Outreach customer service problem that occurred on November 13th, 2017.