Salomon Sports: At first I called the number on their site and...
A Salomon Sports customer review by GetHuman user ~Aaron from November 19th, 2017
Background on ~Aaron's case
GetHuman: ~Aaron - can you tell our other Salomon Sports customers when your case took place?
~Aaron: Yes I can. It was afternoon, on November 17th.
GetHuman: Did you reach out to Salomon Sports, and if so, how?
GetHuman: And which of these common Salomon Sports customer issues best describes the reason you wanted to talk to them?
(Shows ~Aaron a list of common Salomon Sports problems)
~Aaron: "Cancel order" was why I was trying to call.
~Aaron's review of Salomon Sports customer service
GetHuman: So how would you sum up your experience for GetHuman's Salomon Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aaron: At first I called the number on their site and sat on hold for a few minutes.**I hung up, dialed this number off of GetHuman, pressed * a bunch of times like instructed and someone picked up IMMEDIATELY. VERY impressed.
GetHuman: Let's quantify your experience contacting Salomon Sports. On a scale of 1 to 5, how easy is it go get help on a Salomon Sports problem?
~Aaron: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aaron: I'd give them a four out of five on communication.
GetHuman: And what about Salomon Sports's ability to quickly and effectively address your problem?
~Aaron: For that I would say five out of five.
GetHuman: And finally- any advice for other Salomon Sports customers?
~Aaron: Call them early in the day or late. Don't forget any personal or account information you might need for Salomon Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Aaron taken from his Salomon Sports customer service problem that occurred on November 17th, 2017.