Salomon Sports: Excellent service. I wonder why the copmany hid...
A Salomon Sports customer review by GetHuman user ~cdnguy from November 16th, 2017
Background on ~cdnguy's case
GetHuman: ~cdnguy - can you tell our other Salomon Sports customers when your case took place?
~cdnguy: Yes I can. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Salomon Sports, and if so, how?
GetHuman: And which of these common Salomon Sports customer issues best describes the reason you wanted to talk to them?
(Shows ~cdnguy a list of common Salomon Sports problems)
~cdnguy: "Returns" was why I was trying to call.
~cdnguy's review of Salomon Sports customer service
GetHuman: So how would you sum up your experience for GetHuman's Salomon Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~cdnguy: Excellent service. I wonder why the copmany hides this number-thay have excellent customer service WHEN you get the right contact-but by making the number invisible then they don't have customer service! Duh!
GetHuman: Let's quantify your experience contacting Salomon Sports. On a scale of 1 to 5, how easy is it go get help on a Salomon Sports problem?
~cdnguy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~cdnguy: I'd give them a five out of five on communication.
GetHuman: And what about Salomon Sports's ability to quickly and effectively address your problem?
~cdnguy: For that I would say five out of five.
GetHuman: And finally- any advice for other Salomon Sports customers?
~cdnguy: Call them early in the day or late. Don't forget any personal or account information you might need for Salomon Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~cdnguy taken from his Salomon Sports customer service problem that occurred on November 10th, 2017.