Salomon Sports: spoke with Steven. courteous and extremely help...
A Salomon Sports customer review by GetHuman user ~William Healy from November 11th, 2017
Background on ~William Healy's case
GetHuman: ~William Healy - can you tell our other Salomon Sports customers when your case took place?
~William Healy: Yes I can. It was evening, on November 5th.
GetHuman: Did you reach out to Salomon Sports, and if so, how?
GetHuman: And which of these common Salomon Sports customer issues best describes the reason you wanted to talk to them?
(Shows ~William Healy a list of common Salomon Sports problems)
~William Healy: "Overcharge/Strange charge" was why I was trying to call.
~William Healy's review of Salomon Sports customer service
GetHuman: So how would you sum up your experience for GetHuman's Salomon Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~William Healy: spoke with Steven. courteous and extremely helpful in resolving my problem. very good experience. Salomon stands behind their product.
GetHuman: Let's quantify your experience contacting Salomon Sports. On a scale of 1 to 5, how easy is it go get help on a Salomon Sports problem?
~William Healy: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~William Healy: I'd give them a two out of five on communication.
GetHuman: And what about Salomon Sports's ability to quickly and effectively address your problem?
~William Healy: For that I would say five out of five.
GetHuman: And finally- any advice for other Salomon Sports customers?
~William Healy: Call them early in the day or late. Don't forget any personal or account information you might need for Salomon Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~William Healy taken from his Salomon Sports customer service problem that occurred on November 5th, 2017.