Salomon Sports: My new contragrip ladies trainers are really sc...
A Salomon Sports customer review by GetHuman user GetHuman66962 from December 9th, 2017
Background on GetHuman66962's case
GetHuman: GetHuman66962 - can you tell our other Salomon Sports customers when your case took place?
GetHuman66962: Yes. It was afternoon, on December 2nd.
GetHuman: Did you reach out to Salomon Sports, and if so, how?
GetHuman: And which of these common Salomon Sports customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman66962 a list of common Salomon Sports problems)
GetHuman66962: "Warranty claim" was why I was trying to call.
GetHuman66962's review of Salomon Sports customer service
GetHuman: So how would you sum up your experience for GetHuman's Salomon Sports customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman66962: My new contragrip ladies trainers are really scary on a damp day, like wearing ice skates.. Help
GetHuman: Can you tell the rest of us a bit more from what happened on 12/02/17?
GetHuman66962: Shall I go and get my money back?
GetHuman: Let's quantify your experience contacting Salomon Sports. On a scale of 1 to 5, how easy is it go get help on a Salomon Sports problem?
GetHuman66962: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman66962: I'd give them a four out of five on communication.
GetHuman: And what about Salomon Sports's ability to quickly and effectively address your problem?
GetHuman66962: For that I would say five out of five.
GetHuman: And finally- any advice for other Salomon Sports customers?
GetHuman66962: Call them early in the day or late. Don't forget any personal or account information you might need for Salomon Sports to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman66962 taken from his Salomon Sports customer service problem that occurred on December 2nd, 2017.