Skype: About the worst site available on the net as fa...

A Skype customer review by GetHuman user ~paez3396 from November 24th, 2017

Background on ~paez3396's case

GetHuman: ~paez3396 - can you tell our other Skype customers when your case took place?
~paez3396: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Skype, and if so, how?
~paez3396: I used a live chat I found on the GetHuman Skype customer service contact info page: Contact Skype Customer Service
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows ~paez3396 a list of common Skype problems)
~paez3396: "Hacked Account" was why I was trying to contact.

~paez3396's review of Skype customer service

GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~paez3396: About the worst site available on the net as far as support and contact goes. You have to log in to contact them, so if you have a log in problem U R screwed and do not even get a kiss LOL
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
~paez3396: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~paez3396: I'd give them a four out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
~paez3396: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
~paez3396: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~paez3396 taken from his Skype customer service problem that occurred on November 19th, 2017.

Skype

1.33 of 5 stars | 97 reviews

~paez3396's Skype Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skype, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skype in any way.

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