Skype: Still my issue has not been resolved My amount...
A Skype customer review by GetHuman user GetHuman-402113 from November 25th, 2017
Background on GetHuman-402113's case
GetHuman: GetHuman-402113 - can you tell our other Skype customers when your case took place?
GetHuman-402113: Yup. It was middle of the night, on November 22nd.
GetHuman: Did you reach out to Skype, and if so, how?
GetHuman: And which of these common Skype customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-402113 a list of common Skype problems)
GetHuman-402113: "Refund" was why I was trying to contact.
GetHuman-402113's review of Skype customer service
GetHuman: So how would you sum up your experience for GetHuman's Skype customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-402113: Still my issue has not been resolved My amount has been deducted from my card. But still unable to do the calls. But it shows order is delivered. but we can see the balance and cannot make calls. Worst i have never seen. Even there is no customer care call center to call also. Only chat what is the use. unable to connect for * hours. simply refreshing the page and trying to connect. I dont know when my issue will be resolved.
GetHuman: Let's quantify your experience contacting Skype. On a scale of 1 to 5, how easy is it go get help on a Skype problem?
GetHuman-402113: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-402113: I'd give them a two out of five on communication.
GetHuman: And what about Skype's ability to quickly and effectively address your problem?
GetHuman-402113: For that I would say one out of five.
GetHuman: And finally- any advice for other Skype customers?
GetHuman-402113: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Skype to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-402113 taken from his Skype customer service problem that occurred on November 22nd, 2017.