Snapfish: ship my package to poland on december ** , it i...
A Snapfish customer review by GetHuman user ~none from November 2nd, 2017
Background on ~none's case
GetHuman: ~none - can you tell our other Snapfish customers when your case took place?
~none: Yeah. It was evening, on October 29th.
GetHuman: Did you reach out to Snapfish, and if so, how?
GetHuman: And which of these common Snapfish customer issues best describes the reason you wanted to talk to them?
(Shows ~none a list of common Snapfish problems)
~none: "Setup service" was why I was trying to contact.
~none's review of Snapfish customer service
GetHuman: So how would you sum up your experience for GetHuman's Snapfish customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~none: ship my package to poland on december ** , it is december ** still had not been received , snapfish smells like a bad fish , never do business with them again , customer service from nightmare admitted that website gave me wrong info on the shipment , but do not want to refund my order i need to wait ** business days really i paid **$ for shipping , that"s price for *nd day air not ** day delivery time line . service from nightmare
GetHuman: Let's quantify your experience contacting Snapfish. On a scale of 1 to 5, how easy is it go get help on a Snapfish problem?
~none: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~none: I'd give them a one out of five on communication.
GetHuman: And what about Snapfish's ability to quickly and effectively address your problem?
~none: For that I would say four out of five.
GetHuman: And finally- any advice for other Snapfish customers?
~none: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Snapfish to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~none taken from his Snapfish customer service problem that occurred on October 29th, 2017.