Sprint Corporate Care: I was ripped off got a Galaxy S* had it for eig...
A Sprint Corporate Care customer review by GetHuman user ~Sprintstinx from November 18th, 2017
Background on ~Sprintstinx's case
GetHuman: ~Sprintstinx - can you tell our other Sprint Corporate Care customers when your case took place?
~Sprintstinx: Sure. It was middle of the night, on November 10th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~Sprintstinx a list of common Sprint Corporate Care problems)
~Sprintstinx: "Account Access" was why I was trying to call.
~Sprintstinx's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Sprintstinx: I was ripped off got a Galaxy S* had it for eight days and returned it due to the service being horrible unable to use the internet. They still wanna charge me for the month and activation fee. Talked to * different people including the person in charge and no one wants to help me. Word of advise do not go with sprint customer service ***** and service ***** trust me I learned my lesson.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~Sprintstinx: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Sprintstinx: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~Sprintstinx: For that I would say four out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~Sprintstinx: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Sprintstinx taken from his Sprint Corporate Care customer service problem that occurred on November 10th, 2017.