Sprint Corporate Care: Ive been going back and forth for * months, had...
A Sprint Corporate Care customer review by GetHuman user ~pissed off customer from November 22nd, 2017
Background on ~pissed off customer's case
GetHuman: ~pissed off customer - can you tell our other Sprint Corporate Care customers when your case took place?
~pissed off customer: Sure. It was afternoon, on November 19th.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows ~pissed off customer a list of common Sprint Corporate Care problems)
~pissed off customer: "Overcharge/Strange charge" was why I was trying to call.
~pissed off customer's review of Sprint Corporate Care customer service
GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~pissed off customer: Ive been going back and forth for * months, had to leave sprint and go to Verizon. Poor service and customer service, don't get caught in a trap! Leave while your ahead.
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
~pissed off customer: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~pissed off customer: I'd give them a five out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
~pissed off customer: For that I would say one out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
~pissed off customer: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~pissed off customer taken from his Sprint Corporate Care customer service problem that occurred on November 19th, 2017.