Sprint Corporate Care: Latasha Adams was absolutely incredible!!! Afte...

A Sprint Corporate Care customer review by GetHuman user GetHuman25507 from December 5th, 2017

Background on GetHuman25507's case

GetHuman: GetHuman25507 - can you tell our other Sprint Corporate Care customers when your case took place?
GetHuman25507: Yup. It was evening, on December 3rd.
GetHuman: Did you reach out to Sprint Corporate Care, and if so, how?
GetHuman25507: I used the 800-369-5400 number I found for on the GetHuman Sprint Corporate Care customer phone number page I was on: Sprint Corporate Care Customer Service Phone Number
GetHuman: And which of these common Sprint Corporate Care customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman25507 a list of common Sprint Corporate Care problems)
GetHuman25507: "Service problem" was why I was trying to call.

GetHuman25507's review of Sprint Corporate Care customer service

GetHuman: So how would you sum up your experience for GetHuman's Sprint Corporate Care customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman25507: Latasha Adams was absolutely incredible!!! After fighting for nearly a full month with multiple customer service representatives several times a day and going into the corporate headquarter store multiple times about my bill being high for no explainable reason she was able to resolve it by patiently staying on the phone with me for over an hour and diligently working to resolve the problem instead of shrugging me off like every other representative did. I was a victim of the terrible Note * issue and because of it my bill was over charged and just kept sky rocketing every day.**Latasha figured it out and made sure to give me the appropriate credits that I was owed and straightened it all out.**Sprint really needs more representatives like her!!**Thank you so much again Latasha!!!!
GetHuman: Let's quantify your experience contacting Sprint Corporate Care. On a scale of 1 to 5, how easy is it go get help on a Sprint Corporate Care problem?
GetHuman25507: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman25507: I'd give them a one out of five on communication.
GetHuman: And what about Sprint Corporate Care's ability to quickly and effectively address your problem?
GetHuman25507: For that I would say three out of five.
GetHuman: And finally- any advice for other Sprint Corporate Care customers?
GetHuman25507: Call them early in the day or late. Don't forget any personal or account information you might need for Sprint Corporate Care to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman25507 taken from his Sprint Corporate Care customer service problem that occurred on December 3rd, 2017.

Sprint Corporate Care

1.54 of 5 stars | 394 reviews

GetHuman25507's Sprint Corporate Care Review

Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Sprint Corporate Care, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Sprint Corporate Care in any way.

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