State Farm: My car is hit and run * months ago and SF is st...
A State Farm customer review by GetHuman user GetHuman2861 from December 1st, 2017
Background on GetHuman2861's case
GetHuman: GetHuman2861 - can you tell our other State Farm customers when your case took place?
GetHuman2861: Yes. It was morning, on November 22nd.
GetHuman: Did you reach out to State Farm, and if so, how?
GetHuman: And which of these common State Farm customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman2861 a list of common State Farm problems)
GetHuman2861: "Get insurance" was why I was trying to call.
GetHuman2861's review of State Farm customer service
GetHuman: So how would you sum up your experience for GetHuman's State Farm customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman2861: My car is hit and run * months ago and SF is still not solving the problem, my car hasn't been fi...
GetHuman: Can you tell the rest of us a bit more from what happened on 11/22/17?
GetHuman2861: My car is hit and run * months ago and SF is still not solving the problem, my car hasn't been fixed until now. Disappointed and want a proper reply
GetHuman: Let's quantify your experience contacting State Farm. On a scale of 1 to 5, how easy is it go get help on a State Farm problem?
GetHuman2861: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman2861: I'd give them a two out of five on communication.
GetHuman: And what about State Farm's ability to quickly and effectively address your problem?
GetHuman2861: For that I would say five out of five.
GetHuman: And finally- any advice for other State Farm customers?
GetHuman2861: Call them early in the day or late. Don't forget any personal or account information you might need for State Farm to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman2861 taken from his State Farm customer service problem that occurred on November 22nd, 2017.