I do like straight talk but your ability to por...
A Straight Talk customer review by GetHuman user ~ishlahi amah muhaba from November 26th, 2017
Background on ~ishlahi amah muhaba's case
GetHuman: ~ishlahi amah muhaba - can you tell our other Straight Talk customers when your case took place?
~ishlahi amah muhaba: Yup. It was morning, on November 22nd.
GetHuman: Did you reach out to Straight Talk, and if so, how?
GetHuman: And which of these common Straight Talk customer issues best describes the reason you wanted to talk to them?
(Shows ~ishlahi amah muhaba a list of common Straight Talk problems)
~ishlahi amah muhaba: "Cancel service" was why I was trying to call.
~ishlahi amah muhaba's review of Straight Talk customer service
GetHuman: So how would you sum up your experience for GetHuman's Straight Talk customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ishlahi amah muhaba: I do like straight talk but your ability to port messages i locked on my stolen phone to the new straight talk phone was fine until i changed the number then you say you cannot retrieve them. We both know that is not true. Your representatives did very well. It is you at the top who are to greedy to provide me(us)with what we (i) pay for...... So pong your hunei pe twa tisoi in the cloud. I AM B*TIME PERIOD..NIoJOKE I tried denying for ** years no cab do. For papa is all and will not be denied.......
GetHuman: Let's quantify your experience contacting Straight Talk. On a scale of 1 to 5, how easy is it go get help on a Straight Talk problem?
~ishlahi amah muhaba: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ishlahi amah muhaba: I'd give them a one out of five on communication.
GetHuman: And what about Straight Talk's ability to quickly and effectively address your problem?
~ishlahi amah muhaba: For that I would say five out of five.
GetHuman: And finally- any advice for other Straight Talk customers?
~ishlahi amah muhaba: Call them early in the day or late. Don't forget any personal or account information you might need for Straight Talk to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ishlahi amah muhaba taken from his Straight Talk customer service problem that occurred on November 22nd, 2017.