Can't even get to stubhub...they dump you into...
A StubHub customer review by GetHuman user ~forreal from November 6th, 2017
Background on ~forreal's case
GetHuman: ~forreal - can you tell our other StubHub customers when your case took place?
~forreal: Yup. It was middle of the night, on October 28th.
GetHuman: Did you reach out to StubHub, and if so, how?
GetHuman: And which of these common StubHub customer issues best describes the reason you wanted to talk to them?
(Shows ~forreal a list of common StubHub problems)
~forreal: "Missing Order" was why I was trying to call.
~forreal's review of StubHub customer service
GetHuman: So how would you sum up your experience for GetHuman's StubHub customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~forreal: Can't even get to stubhub...they dump you into some market scam and if ask to speak to someone at stubhub, they hang up on you or sent you to some directory assistance
GetHuman: Let's quantify your experience contacting StubHub. On a scale of 1 to 5, how easy is it go get help on a StubHub problem?
~forreal: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~forreal: I'd give them a five out of five on communication.
GetHuman: And what about StubHub's ability to quickly and effectively address your problem?
~forreal: For that I would say one out of five.
GetHuman: And finally- any advice for other StubHub customers?
~forreal: Call them early in the day or late. Don't forget any personal or account information you might need for StubHub to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~forreal taken from his StubHub customer service problem that occurred on October 28th, 2017.