TDS Telecom: Called several times still waiting to talk with...
A TDS Telecom customer review by GetHuman user GetHuman-20706 from November 24th, 2017
Background on GetHuman-20706's case
GetHuman: GetHuman-20706 - can you tell our other TDS Telecom customers when your case took place?
GetHuman-20706: Sure. It was evening, on November 14th.
GetHuman: Did you reach out to TDS Telecom, and if so, how?
GetHuman: And which of these common TDS Telecom customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-20706 a list of common TDS Telecom problems)
GetHuman-20706: "Service problem" was why I was trying to call.
GetHuman-20706's review of TDS Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's TDS Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-20706: Called several times still waiting to talk with rep wait times are extremely long! Would not recommend tds to anybody! When my contract is up, I OUT!
GetHuman: Let's quantify your experience contacting TDS Telecom. On a scale of 1 to 5, how easy is it go get help on a TDS Telecom problem?
GetHuman-20706: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-20706: I'd give them a four out of five on communication.
GetHuman: And what about TDS Telecom's ability to quickly and effectively address your problem?
GetHuman-20706: For that I would say three out of five.
GetHuman: And finally- any advice for other TDS Telecom customers?
GetHuman-20706: Call them early in the day or late. Don't forget any personal or account information you might need for TDS Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-20706 taken from his TDS Telecom customer service problem that occurred on November 14th, 2017.