TDS Telecom: Horrible custimer service! Would not recommend...
A TDS Telecom customer review by GetHuman user ~Brenda fouts from November 25th, 2017
Background on ~Brenda fouts's case
GetHuman: ~Brenda fouts - can you tell our other TDS Telecom customers when your case took place?
~Brenda fouts: Sure. It was evening, on November 22nd.
GetHuman: Did you reach out to TDS Telecom, and if so, how?
GetHuman: And which of these common TDS Telecom customer issues best describes the reason you wanted to talk to them?
(Shows ~Brenda fouts a list of common TDS Telecom problems)
~Brenda fouts: "Technical support" was why I was trying to call.
~Brenda fouts's review of TDS Telecom customer service
GetHuman: So how would you sum up your experience for GetHuman's TDS Telecom customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brenda fouts: Horrible custimer service! Would not recommend this company's service to anyone! Waited over a hour and was hung up on or disconnected! Can't wait until my contract is up.
GetHuman: Let's quantify your experience contacting TDS Telecom. On a scale of 1 to 5, how easy is it go get help on a TDS Telecom problem?
~Brenda fouts: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brenda fouts: I'd give them a five out of five on communication.
GetHuman: And what about TDS Telecom's ability to quickly and effectively address your problem?
~Brenda fouts: For that I would say one out of five.
GetHuman: And finally- any advice for other TDS Telecom customers?
~Brenda fouts: Call them early in the day or late. Don't forget any personal or account information you might need for TDS Telecom to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brenda fouts taken from his TDS Telecom customer service problem that occurred on November 22nd, 2017.